Jag är inte förvånad om lösningen finns någonstans i svaret, men det är ganska mycket, och jag skulle uppskatta om någon skulle kunna minska arbetsinsatsen från min sida genom att säga vad man kan skippa/testa för andra saker
Tack på förhand
AMD Global Customer Care wrote:Dear Customer,
Your service request : SR #{ticketno:[xx]} has been reviewed and updated.
Response and Service Request History:
The drivers should not have to be reinstalled on reboot, you either have corrupt drivers installed or a corrupt operating system.
Please ensure that any (updates/patches/fixes) for the games/applications/operating system have been installed. The (updates/patches/fixes) can be found at the developer’s website. Many times the developer will list the available drivers/updates/patches.
If computer is overclocked try reducing the speed back to the computers default settings to ensure that the overclocked settings are not causing the issue.
Check the system memory (RAM) for errors. Bad memory can cause an assortment of different issues on your computer. If new memory has been recently added, then temporarily remove it to make sure it is not the cause of the issue. This link from Microsoft provides steps on how to test memory modules
http://oca.microsoft.com/en/windiag.asp
If the computer has multiple memory sticks, then swap the memory sticks or try one at a time.
Remove any hardware, internal and external not necessary for testing the specific software. Extra disc drives, external devices such as printers and external drives, etc.
Check the in-game settings:
Most games have settings that allow control of the resolution and level of detail that is displayed, as well as the quality of the audio. Check the information that came with the game to find out how to use those settings to optimize the game for your computer's hardware.
Empty the Windows temporary folder, follow these steps:
• Click Start, click Run, type %temp% in the Open box, and then
click OK.
• On the Edit menu, click Select All.
• On the File menu, click Delete.
• Click Yes when prompted with a message: “Are you sure you
want to send these items to the Recycle Bin?”
Restart the computer by using a clean boot procedure:
Note: temporary loss of some services functionality will be experienced when the following steps are applied. Restoring the settings restores the functionality, but may result in the return of the original error message or behavior.
• Click Start, and then click Run.
• Type “Msconfig” (without Quotes)
• Click OK On the General tab.
• Click Selective Startup.
• Under Startup tab, click to clear "Load Startup Items"
• On the Services tab, click to select the Hide All Microsoft
Services check box, and then click Disable All.
• Click OK, and then click Restart. Test the computer
Disable a file or service using the System Configuration Utility
• Click Start, and then click Run.
• Type “Msconfig” (without Quotes), Click OK.
• Click Selective Startup and clear the Load System Services
check box.
• Click OK.
• Restart the computer, and see if the problem persists.
Try the video card in another computer or another video card in the affected computer. If the problem follows the card exchange/warranty/replace.
In order to update this service request, please respond, leaving the service request reference intact.
Best regards,
AMD Global Customer Care
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